The difference between technical support and customer service
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Technical support and customer service- these two terms are often used interchangeably. But, there are certain differences between them. So what are these differences! Okay, let’s dive in! Technical support offers assistance to users who need help with a technical product or service. It can …
Shouldn’t you be worrying about your network security ?
In this age of information, businesses are digitalized and they should be. There are many devices connected with each other over wired, wireless, or cellular networks. This is where network security comes into play. Network attacks can be defined as unauthorized actions on the digital …
Why you need database management right now for your business ?
Are you running a business? If so, you definitely need a database management system right now. Why? Here’s why: It will enhance your abilities to correlate, query, and report the collected information of your business. A centralized database can provide quick answers. If your system …
The reasons you need application maintenance support service
Do you have an app developed for your business? Are you thinking about developing one? Developing an app is not enough, you need to continuously maintain and update it. Major roles of the application maintenance team are: Troubleshoot and fix errors Modify the app and …
Support & Maintenance team selection and trustworthy selection process for the new entrepreneur
Not sure about how to select the perfect Support & Maintenance team for you? Here are some simple guidelines to help you select the one best suited for you. Look for a team that has strong written communication skills. This includes their grammar as well …
What does a Support and maintenance team do for a business?
Wonder what a Support and Maintenance team does for a business? To be honest, it is hard to enlist as there’s an infinite range. To give you an idea, here are some of the things we’ll handle: Respond to emails Respond to phone calls Prepare …
Why choosing a Support & Maintenance team by paying?
Thinking about why should you pay for this service? There are quite a lot of reasons. Let’s discuss a few of them. Shall we? 1. There are only 24 hours in a day. This service can save you time. You can use those time to …
How can a Support & Maintenance team save a business owners time?
Time is money. Isn’t it right? Running a business takes a lot of time and effort. Every entrepreneur and business owner can easily relate to this quote. Saving time is the major step to increase productivity. And of course, making more money! Make Hub’s Support …